Want to ask a question? Click here

Why do department stores and shopping malls open at 10 a.m.?

A shopper browses at Sears at Independence Mall in November 2010. StarNews photo by Paul Stephen.

Q. Why do department stores and shopping malls open at 10 a.m.? Mothers take their children to school at 8-9 a.m. and many have to be picked up at noon. Why not open at 9?

A. According to Jesse Tron, Media Relations Specialist at the International Council of Shopping Centers, department stores and shopping malls open at 10a.m. to minimize operating costs. Because many customers work during the day, stores stay open after normal business hours to accommodate their shopping needs. There is no policy stating when department stores or shopping malls should open, said Tron. Although opening at 10 a.m. has become the norm, it is ultimately the retailer’s choice.

Ed Koontz, general manager of JC Penny in Wilmington, said that business dictates the opening hours. Usually, department stores have few customers before 10 a.m., so it’s not profitable to open before that time.

Helen Lewis, general manager at Independence Mall, said that the mall’s smaller shops match their hours to those of department stores, such as JC Penny. Since it opened in 1979, Independence Mall has opened at 10 a.m. and closed at 9 p.m. Lewis pointed out that the retail market is evolving, so maybe one day, stores will open earlier.

RELATED LINKS:

What is the history of Independence Mall?

How many times does one have to walk around Independence Mall to have walked a mile?

User-contributed question by:
Anonymous

Got a comment about this post or know more about the answer? Click here to let us know!


Bookmark and Share

2 Responses to “ Why do department stores and shopping malls open at 10 a.m.?”

  1. On March 6, 2013 at 3:09 pm jm wrote:

    I am not a morning person, so if I owned a womens clothing store or costume jewelry store I would not open till 11:00 a.m.



X
Ask a question
X

Ask a question

If you’re looking for answers about living in coastal North Carolina, you’ve come to the right place. If we don’t have the answer to your question, we’ll find out or try to find someone who does. Hey, that’s our job! So, ask your question below and we’ll do our best to find the answer. Once we do, we’ll post it in an appropriate category.





Can we use your name to credit you by name (no e-mail or other contact information) with this question when we post an answer?
Yes
Your question:

Post a comment
X

Talk to us!

Have a comment about this post or know more about the answer? Use this form to let us know. Note that all comments are moderated and must be approved before they are posted, although you may see your own comments the first time you post them.





Your comment: