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Who do I call to repair a road?

Chris Mazzolini
StarNews

Peeved at potholes in front of your palace? Raging over rough spots on your neighborhood road?

What can you do? It all depends on where you live.

The first step is to determine whether your road is public or private. Perhaps the easiest way to do this is to contact your homeowners association, if you have one. If not, you can call the N.C. Department of Transportation and ask someone there. Or, if you’re into self-service, go to the N.C. DOT’s online database. Search for your road. If it isn’t there, chances are the state does not maintain it.

If you live in New Hanover or Brunswick County, call the local engineers at (910) 251-2655. If you live in Pender, dial (910) 346-2040. More information about road paving and the like can be found at the DOT’s projects website.

If your road does turn out to be a public, state-maintained road, then your road fixer-upper is likely the DOT. If it’s private, then you need to determine who owns the road. Again, it may be your homeowners association, the company who developed your subdivision or someone else.

If you live in Wilmington, the city’s Street Maintenance Division may be responsible for some upkeep on your road. To find out if your road is maintained by the city, call 341-7879 or go to its Web site.

And, of course, there are always exceptions. Some New Hanover County residents in the Middle Sound area don’t have paved roads right now because of a long-delayed sewer project in the area. In fact, this post originated from a question about that work.

The bottom line is officials don’t want to pave a road before the sewer work is done. You should contact the Cape Fear Public Utility Authority, which is responsible for the sewer project. You can reach the engineering department at (910) 332-6560.

For more information on proposed projects in the Middle Sound area contact Mike McGill, Chief Communications Officer for CFPUA at (910) 332-6704.

NOTE: This answer from 2009 was updated by Brandy Bryant in 2013.

 

 

Peeved at potholes in front of your palace? Raging over rough spots on your neighborhood road?

What can you do? It all depends on where you live.

The first step is to determine whether your road is public or private. Perhaps the easiest way to do this is to contact your homeowners association, if you have one. If not, you can call the N.C. Department of Transportation and ask someone there. Or, if you’re into self-service, go to the N.C. DOT’s online database. Search for your road. If it isn’t there, chances are the state does not maintain it.

If you live in New Hanover or Brunswick County, call the local engineers at (910) 251-2655. If you live in Pender, dial (910) 346-8030. More information about road paving and the like can be found at the DOT’s secondary roads Web page.

If your road does turn out to be a public, state-maintained road, then your road fixer-upper is likely the DOT. If it’s private, then you need to determine who owns the road. Again, it may be your homeowners association, the company who developed your subdivision or someone else.

If you live in Wilmington, the city’s Street Maintenance Division may be responsible for some upkeep on your road. To find out if your road is maintained by the city, call 341-7879 or go to its Web site.

And, of course, there are always exceptions. Some New Hanover County residents in the Middle Sound area don’t have paved roads right now because of a long-delayed sewer project in the area. In fact, this post originated from a question about that work.

The bottom line is officials don’t want to pave a road before the sewer work is done. You should contact the Cape Fear Public Utility Authority, which is responsible for the sewer project. You can reach the engineering department at (910) 332-6560.

Carey Disney Ricks, a spokeswoman for CFPUA, said the plan is to bid the road project out early next year. Residents in the Middle Sound area with questions about the project can also call her at (910) 332-6704 for more information.

RELATED LINKS:

Who do I call to repair a sidewalk or pothole?

Who do I call to get an alligator out of my neighborhood?

Who do I call to complain about my neighbor’s trashy yard?

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One Response to “ Who do I call to repair a road?”

  1. On May 28, 2009 at 3:39 pm Don Eggert wrote:

    Chris-Your response does not mention that other towns in the region also have town-owned and maintained streets (it’s not something exclusive to Wilmington) . Residents in Whiteville, Shallotte, Southport, Burgaw and most other municipalities can call their respective town halls to check on who maintains the street/road. Don



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