Comments on: Why can’t I reach a real person at the StarNews? The customer service number transfers me out of the country.

By: Tom

Tom — Mon, 26 Oct 2009 18:26:42 +0000

I had a horrible experience with your so called “customer service”. This was over an error made by your accounting department. He offered no help and left a very bad impression.

By: Gary Cavenaugh

Gary Cavenaugh — Mon, 26 Oct 2009 13:33:02 +0000

Don’t skirt the answer. It’s economics plain and simple.

By: Karen Allen

Karen Allen — Mon, 26 Oct 2009 11:53:48 +0000

Way to go StarNews. No USA all the way, eh? Don’t ever write an editorial on improving our economy until you keep a simple job like answering the phone right here.

By: Former Customer

Former Customer — Sun, 25 Oct 2009 13:43:29 +0000

And this is why I do not subscribe to the Star-News any longer. American companies need to keep their operations based in the US to help keep able American CITIZENS employed, not moving overseas for CHEAP LABOR.

By: charles bell

charles bell — Fri, 23 Oct 2009 22:22:54 +0000

Out of the country customer service does not build good will with customers. Surely someone at Star News or NYT should know this.