We turned to Veterans Affairs spokesman Jeffery Melvin for this answer:
“We have been providing all authorized services at the HCC since February 2016 by using a de-ionized water purification system. The only thing the water can’t be used for is drinking or food preparation. The building owner has placed several bottled water coolers throughout the facility for staff, Veterans and visitors for the purposes of drinking.
“The building owner has tried several remedies to make the water potable for consumption. As of today, none of those remedies have been completely successful. The VA, the building owner and the New Hanover County Health Department continue to work together to resolve the issue of potable water at the WHCC. In the interim, we continue to provide coastal Veterans with the high-quality care they have earned and deserve. In summary, water coming into the building can be used for every purpose except consumption. We would also like to express our gratitude to Veterans and staff who use the facility for their continued patience.”
Date posted: May 22, 2017
User-contributed question by:
Joe Robertson
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