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I keep getting annoying calls despite being on the Do Not Call Registry. What can I do?

Ken Little


Q. I receive at least one phone call a day from a security firm wanting to install a system in my home for free. I am on the National Do Not Call Registry, and have asked them repeatedly to stop calling, to no avail. I have filed complaints with the registry each time. I know I am not the only one. Can’t something be done?

A. Assistance may be provided by calling N.C. Attorney General Roy Cooper’s consumer hotline toll-free within North Carolina at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 716-6000.

“Telemarketers must stop calling your home phone or cell phone numbers in most cases if you add your numbers to the Do Not Call list,” a spokeswoman for Cooper’s office said.

To join the Do Not Call Registry, (888) 382-1222 toll free to add numbers, or join by email at www.donotcall.gov.

Instructions for filing a complaint with the N.C. Department of Justice can be found online at www.ncdoj.gov.

Citizens can also call to request a Consumer Complaint form, or mail the required information in the form of a letter. Call the toll free 1-877-5-NO-SCAM number, or (919) 716-6000 from outside of North Carolina.

“We’ve taken action against dozens of companies that have broken Do Not Call laws, winning more than $1 million from violators,” Cooper said on the website.


Where do commercial and political call centers get call lists, including cell numbers?

Is there any way to stop the harassing political phone calls?

User-contributed question by:
James Wade

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