Q. I receive at least one phone call a day from a security firm wanting to install a system in my home for free. I am on the National Do Not Call Registry, and have asked them repeatedly to stop calling, to no avail. I have filed complaints with the registry each time. I know I am not the only one. Can’t something be done?
A. Assistance may be provided by calling N.C. Attorney General Roy Cooper’s consumer hotline toll-free within North Carolina at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 716-6000.
“Telemarketers must stop calling your home phone or cell phone numbers in most cases if you add your numbers to the Do Not Call list,” a spokeswoman for Cooper’s office said.
To join the Do Not Call Registry, (888) 382-1222 toll free to add numbers, or join by email at www.donotcall.gov.
Instructions for filing a complaint with the N.C. Department of Justice can be found online at www.ncdoj.gov.
Citizens can also call to request a Consumer Complaint form, or mail the required information in the form of a letter. Call the toll free 1-877-5-NO-SCAM number, or (919) 716-6000 from outside of North Carolina.
“We’ve taken action against dozens of companies that have broken Do Not Call laws, winning more than $1 million from violators,” Cooper said on the website.
Date posted: June 14, 2013
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