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Can I disconnect from CFPUA and use my own well and septic tank?

Kevin Maurer

Q. Since I believe CFPUA continues to increase rates beyond the ability of the average salary , is there any reason I could not disconnect and sink my own well for use? Could I have a septic tank installed if I live in New Hanover County?

A. According to Mike McGill, chief communications officer with the Cape Fear Public Utility Authority:

“The question is inaccurate; CFPUA has not raised rates beyond the ability of the average salary. In fact, some customers will pay less under the uniform rate structure; the average increase is $6 a month. Because of mandatory connection, the customer may not disconnect from CFPUA’s water and wastewater systems.”


StarNews: Water bills going up as CFPUA OKs rate structure

Does CFPUA make allowances for large water bills due to burst pipes?

What are CFPUA’s plans for getting water and sewer to parts of unincorporated New Hanover County?

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4 Responses to “ Can I disconnect from CFPUA and use my own well and septic tank?”

  1. On April 16, 2013 at 11:54 am Lman wrote:

    Sure am glad I don’t live in CFPUA jurisdiction. The rates are insane! Unforunately with the large amount of aging infrastructure in New Hanover County I don’t think they have a choice but to have high rates, someone has to pay for all that rehab work.

  2. On April 16, 2013 at 3:38 pm Paul wrote:

    With all due deference to Mr. McGill, our family of 6 has seen a $350-400 per year increase in our bill since we moved into our house 8 years ago. Now I perfectly understand that rates needed to increase because of the prior neglect of the system maintenance before CFPUA, he is not helping their credibility with their consumers by stretching the reality that most of us have faced.

  3. On April 29, 2013 at 3:50 pm Mike McGill wrote:

    Paul, give me a call at (910) 332-6704 to discuss this further. My issue was with the inaccuracy of the question and I had a very limited space to provide an answer. CFPUA’s rates fall in the middle of rates for comparable systems across the state even as we address the infrastructure needs. They are not beyond the ability of an average salary.

    I appreciate your acknowledgment of the infrastructure needs that we have to properly fund; we have an aging system that has worked well for decades but now needs to be repaired and replaced. Because they worked so well for so long and were “out of sight, out of mind”, they were not appropriately funded. We have more than 2,000 miles of water and sewer mains to maintain and one mile of replacement costs more than one million dollars. We have to spread out those costs over time or we risk passing on failing systems to future generations.

    Give me a call to discuss…


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