Q. Why is there always a problem with the sound quality on WWAY TV’s RTV channel 3.2? The sound is either distorted, too low, or only broadcast on one channel. The problem exists over the air and on cable. Can’t they correct the problem, as it has been going on for months.
A. “Since our audio and video is monitored 24/7 and we are not experiencing any technical issues, it sounds to me like this is an issue on the viewer’s end,” said Andy Combs, WWAY general manager.
“If you would pass along our contact information, we will gladly put (the reader) in touch with our engineer, who might be able to help him track down the problem,” Combs said.
The chief engineer at WWAY is Billy Stratton. His work email address is firstname.lastname@example.org.
Date posted: February 5, 2013
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