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Why are CFPUA customers charged the higher rate for months preceding the effective date?

Ken Little
StarNews

The Cape Fear Public Utility Authority bills in arrears, utility spokeswoman Carey Disney Ricks said.

“Bills are generated for use occurring in the previous two months. Based on how much is used and the corresponding tiers within which use falls, that is how a customer is charged,” Ricks said.

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David A Roebuck

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One Response to “ Why are CFPUA customers charged the higher rate for months preceding the effective date?”

  1. On October 8, 2011 at 12:40 pm Jake wrote:

    So the new rate is in effect two months before it’s effective? Wrong. Billing should be at the rate in effect at the time of the service, like any other non-government honest business.