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How do StarNews reporters feel about answering questions for MyReporter.com?

Robyn Tomlin
StarNews

The short answer to that is that it depends on which reporter you ask and the day of the week that you ask the question.

In all honesty, MyReporter.com added a significant amount of new work to our newsroom staff’s plate. We get hundreds of questions each month, and fielding those questions can be both time-consuming and frustrating at times. We love that our readers have embraced the concept by continuing to send in terrific questions each day. At times, though, tracking down the answers and getting them posted quickly can be challenging for a team of journalists who continue to report, write, blog, take photos and video and use social media to both communicate with and to our readers each day.

So, on a busy week, it’s fair to say that our reporters may not love having to track down what could feel like a trivial piece of information. At times, the questions can pile up and feel a bit overwhelming when there is a lot of news happening in the community.

What we’ve learned, though, after answering more than 1,680 questions in the last 18 months, is that most of the questions are far from trivial. A large number turn into news or feature stories and are published in print as well. Some lead us to look under rocks for things we probably would not have looked under otherwise. In short, MyReporter has caused us to become more connected to our readers, our community and to the information that people are interested in knowing about the place they call home.

The feedback we get from readers is that they feel more connected to us because they know that we care enough to answer their questions and to develop what has become an incredible encyclopedia of local information.

At its essence, all journalism is based on the question. In the past, these questions were conceived by journalists, and the answers they found formed stories. MyReporter puts the reader in the driver’s seat. While this may also be said of wiki-like sites, the value of MyReporter is that the information that appears here is vetted by professional journalists and editors, so it should have a higher level of both quality and credibility.

Related links:

Editor’s Note – Got a question? We’ll find the answer

MyReporter.com wins national media award

Editors Note – Homegrown idea for MyReporter.com takes national stage

User-contributed question by:
Sean McCalley

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4 Responses to “ How do StarNews reporters feel about answering questions for MyReporter.com?”

  1. On November 5, 2010 at 9:50 am Sherry wrote:

    I thank you and appreciate your time and effort that is put forth for ‘My Reporter’. Some questions do seem trivial, but still interesting to read. I always enjoy reading the segments and learn a lot about this area I now call home.

  2. On November 5, 2010 at 9:52 am Michele wrote:

    I think the Reporter.com section is great! Although I’ve lived here all my life, I learn new things each day from your columns! You guys keep up the good work!

  3. On April 29, 2012 at 3:02 pm Meghan wrote:

    Thank you for taking the time to answer our questions. I greatly appreciate it! I’ve learned a lot from your answers and I’m happy to see I’m not the only one in the area with some of these questions.

  4. On May 4, 2012 at 5:28 pm Si Cantwell wrote:

    On behalf of the journalists here at the StarNews who answer these questions, I thank you for the kind remarks. It’s nice to know our work is appreciated.



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